Returns & Exchanges

At Natural Supply Co, we want you to love your clean beauty routine, which is why we offer a 30-day return window for unused and unopened products. If your selection isn't a perfect fit, our team is here to help you find a sustainable alternative that meets your skin's unique needs.

Return Process

• 1.
  Initiate Your Request

  Email our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unopened items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label and drop the package off at any authorized carrier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or store credit within 5-7 business days.